customer-service

In response to the new fees, angry customers complained to branch managers, called customer-service departments, and unleashed their gripes on social networking sites like Facebook.

Debit-Fee Retreat Complete Robin Sidel 2011

If it's a relatively minor issue - the snack cakes you bought were stale - call the customer-service number on the packaging.

The Seattle Times 2011

GetHuman.com also has user reviews for customer-service lines, including average wait times.

Get Through to a Human Rachel Louise Ensign 2011

It processes many of its bookings offline, such as through call centers, requiring the company to employ thousands of customer-service personnel.

Qunar Seeks Higher Profile, Deal Firepower Loretta Chao 2011

If a company has multiple customer-service numbers, they're listed in order of their user rating.

Get Through to a Human Rachel Louise Ensign 2011

About a third of the incentive payments are tied to patient satisfaction, so hospitals are putting doctors, nurses and other employees through customer-service training, hiring patient-experience consultants and creating dedicated departments, and designating staff ombudsmen to deal with complaints.

A Financial Incentive for Better Bedside Manner Laura Landro 2011

Retail services: Restaurants, hotels, retailers, casinos and customer-service staff.

Debit-Card Fees Are Dead, but Expect Others Cristina Lourosa-Ricardo 2011

Flight attendants have to be on board 45 minutes before scheduled departure; customer-service agents board the first passenger 40 minutes before departure, and 90% of passengers need to be boarded 10 minutes before departure.

The Airline That Loses Bags, Cancels Flights Scott McCartney 2012

If you think it's a legitimate call from your bank, hang up and call the institution's customer-service number yourself.

Bank Scams on the Rise Rachel Louise Ensign 2011

Once it was done integrating with Northwest Airlines, Delta invested in new baggage systems in Atlanta, plus new technology in its operations control center and retraining for customer-service workers.

The Airline That Loses Bags, Cancels Flights Scott McCartney 2012